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Carehome

Please read testimonials of our residents' family and friends on the 'Carehome website'. Click here

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Testimonials

To,
Mariana & Staff,
With many, many thanks, this little note is sent – Hope you know how warmly and truly it is meant!
Thank you for all your kindness.

To,
Marianna & Staff at Bendigo
Thank you for your efforts and kindness in looking after Iris so well over the years and would take this opportunity of wishing you all well in the future.

To,
All at Bendigo
Thank you all for looking after my Mum Eileen.

Since coming to live here I have found everyone tries to be so friendly and keeps you in touch with the outside- They have become friends rather than "JUST STAFF"

I think the home is improved so much, It's a very well looked after and happy place to be, we are all made welcome and the staff are helpful and kind. Geoff is very much looked after and is happy here.

The manager Mariana is totally dedicated to her profession at Bendigo Nursing Home. Her complete care and efficiency in all aspects of the residents' health and welfare and maintenance is second to none.

I have complete confidence in the manager and nursing and care staff at Bendigo nursing home.

Very friendly atmosphere and fresh smelling when you enter Bendigo. I think my mother is very lucky to be in such a good, clean nursing home.

I would just love to say that I am very re-assured that my aunt is well cared for, and that any problems can be easily resolved by phone call to Mariana or staff.

I think the management and staff here work together and seem to have a real concern about providing care and dignity to the residents.

I have found the standard of care and consideration to be excellent. The staff is all involved with their patient care, well motivated and cheerful.

We will be never able to thank you enough for all your kindness. I for one will miss seeing you all each week. It's like saying goodbye to my friends.

To Mariana and staff at Bendigo Nursing Home, Thank you for your support, kindness and love you gave to our Dad over the past year. You are true angels.

Dear Mariana & Staff,
A very big thank you for last Saturday. It was a very happy occasion for us all. The staff went out of their way to welcome us and to attend to our needs, which we greatly appreciated.
Very best wishes to you all.

Dear Mariana
I would like to say that when I visit Mum everyone is very helpful and friendly. The atmosphere is very welcoming and care that she receives is first class. All of the residents seem to be very happy and content and I am sure that if she were able, S. would tell you how happy and well cared for she is. Over the last nine months her health has improved and it is very re-assuring for all her family to know that she is in such capable hands.
Thank you so much for all care and consideration you give to all the residents.

Name : Carolyn Heaves
Dear Mr. Karmali and Ms. Mariana,
What a lovely afternoon my driver and I had at Bendigo's and garden fete. The food was just delicious and it was lovely to get to know you and your lovely staff. It was also nice to meet all your residents who were enjoying themselves so much. I hope to see you all again soon. Thank you also for gorgeous bunch of flowers.
Kindest regards

Additional Comments Made By Visitors

  • If I was to go into a home it would be Bendigo.
  • Always cheerful welcome when we arrive. Residents are looked after very well.
  • We are entirely happy with the care given to mum; she always looks well cared for.
  • My mum has resided in three homes in the past. Bendigo is far superior in every way. Friendly and caring staff, clean, bright atmosphere, and my mother is kept spotless.
  • My mother is very well looked after.

Additional Comments Made By Visitors And Proffesionals.

  • Smile + welcomed by name, made comfortable.
  • Diyana (Deputy Manager) – knowledgeable, professional, caring, respectful.
  • Residents look well looked after.
  • Home feels clean + welcoming. Someone always greats you.
  • Always pleasant when I visit + up to date information and accompanied personally by Nurse.
  • A good standard of care.
  • Documentation kept up to date including risk assessments.

COMMENTS GIVEN BY STAFF

  • Very homely place.
  • Very well organised and managed good team.
  • It is a nice place to work.
  • Keep me up to date with new standards of working by providing regular training and practice.
  • Always very neat and clean, keeping standards of work.

I came with another colleague from the Safeguarding Development Team to have a conversation with residents about Safeguarding Adults in a residential setting. It was very supported by the management and staff which mean that the home welcomes information to residents and is transparent about feedback + open to learning.

I was welcomed and the staff were very helpful and knew all about the patient I was visiting.

Excellent well run home by a very concerning young lady.

A beautiful, clean, homely and well - organised home with friendly, caring staff.

I am always happy to visit in such an environment. I feel residents are safely and well cared for.

As a professional hairdresser I have worked in many care homes, EMI and Nursing without doubt the Bendigo is one of the finest from Management (which is my view is better than outstanding). To staff who are kind and caring, they always have a happy, helpful welcome for me and always put the resident first.

Many thanks to all the wonderful carers who look after my Mum so well. Thank you for your patience and respect and understanding. Also, thank you Mariana, who works so hard to make Bendigo a 'Home'.

Keep up the fantastic work. So glad we found Bendigo.

I would just like to say thank you for the care and kindness you have all shown my mother. Keep up the good work.

... (name) continuous to receive outstanding care from dedicated and caring staff.

I have no concerns. The care given to my mother is wonderful. The carers know her well and they are very welcoming to me and my family. It is a well led team and our wishes are always considered. I have observed for seven months and can say every person works extremely hard.

Since my aunt moved in Bendigo last summer her family have all seen impressed by the kind compassionate care all the staff offer. She always says she is being looked after very well. I have personally been very happy with the good level of communication between staff and myself.

have every confidence in the way the home is run to the considerable benefit of the residents in my case my mother .... (name). Thank you.

I would like to thank all the staff at Bendigo for looking after my mother so well. She seems very happy and settled.

After five years at Bendigo ... (name) continuous to receive excellent care.

No issues or concerns. The staff are caring and kind.

I have visited .... (name) about four times at the Bendigo and on all occasion he seems content and well cared for.





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